Legal Notice

Company information

VALERIE EQUESTRIAN LIMITED
Room A, 21/F., Gaylord Commercial Building
114-118 Lockhart Road, Wan Chai
Hong Kong SAR

Business Registration Number: 75249352
Certificate No.: 75249352-000-04-26-9
Legal form: Body corporate

Contact

Email: info@valerieequestrian.com
Website: valerieequestrian.com

We respond to all enquiries within one business day. Email is our primary contact channel; we do not operate a telephone line.

Responsible for content

VALERIE EQUESTRIAN LIMITED, at the address above.

Dispute resolution

The European Commission's online dispute resolution (ODR) platform was discontinued on 20 July 2025 and is no longer available. We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board. If you have a complaint about an order, please contact us at info@valerieequestrian.com — we aim to resolve every issue directly.

Consumer rights and policies

Our Refund Policy, Shipping Policy, Privacy Policy and Terms of Service form part of every order placed with us.

Duties and taxes

Orders to the United States are shipped Delivered Duty Paid. For orders to the European Union, the United Kingdom, Canada, Australia, New Zealand, the United Arab Emirates, Saudi Arabia, Japan, South Korea, Singapore and Mexico, import duties and taxes are prepaid by us — nothing is collected on delivery. For other destinations, local import charges may apply; see our duties and taxes by destination page.